Have you come across a situation where you and the other person’s opinions didn’t match? Even though you tried to solve it peacefully, it resulted in a conflict. Isn’t it common to face minor problems with people and situations?
Conflicts between people are a common occurrence due to situations, timing, and circumstances. Whether you are a high school student or recently got a job, facing minor issues or even major ones is unavoidable. Since individuals think differently and perform tasks differently, it is inevitable to get into unhealthy conflicts. However, it is important to be prepared for different situations to make the right decision during conflicts.
Just as how problem-solving scenarios help you analyze the crux of the matter, conflict resolution scenarios allow you to explore a blend of unique conflicting situations. With the help of scenarios, you can develop critical thinking skills and the ability to solve them with patience. In this article, you shall unravel a plethora of scenarios that trigger you to think out of the box and arrive at viable solutions.
Helpful conflict resolution scenarios
Conflict resolution is a crucial aspect to avoid misunderstandings and differences of opinion in school as well as the workplace. Hence, the below-mentioned scenarios are well drafted to offer a practical understanding of the subject matter by taking into account realistic and common situations.
1. Online Misunderstanding
You and your classmates are attending a workshop conducted by the school. The workshop highlights the importance of social media and how it can cause disturbance in regular life if not used properly. You agree with the speaker and share your positive reviews.
However, another classmate who is an influential face on social media, opposes your talk. He goes on arguing in the middle of the workshop turning it into a dirty conflict. While teachers, speakers, and other students are present online, how would you tackle this situation? You may also take the help of social media scenarios to better understand your take on it.
2. Team Management
For a recent project, you are chosen as the leader. You are given the authority of selecting the team members for the successful completion of the project. After selection, one of the team members feels that she is not given enough work to show her skills.
So, you make her in charge of most work while others coordinate with her. Knowing this, other team members feel offended and partial and get into a conflict with her. In this case, how shall you ensure the completion of work while resolving the matter?
3. Personal Comments
While attending a social gathering, you and your sister roam around greeting other relatives. One of the relatives gets personal comments about your sister’s weight gain. In anger, she responds rudely and gets into a conflict where personal boundaries are crossed.
How will you handle both parties while ensuring that each one understands their mistake and gets ready to resolve it?
4. Email Drama
After a successful event being conducted by you and your team, everyone is happy and congratulating the team over a common mail thread. The other team feels jealous and puts allegations of favoritism towards you and your team. The other team leader uses foul language over the common email thread to put your team down.
It comes as an insult drafted over the mail. To this, your team members get into a conflict through emails. As the team leader, what is the correct step to resolve this email conflict? Would you teach them email etiquette or simply dismiss the conflict?
A friend of yours has recently joined the marketing club and keeps sharing his insights quite often. After a few days, other club members start bullying him for his English language and he is still learning to be fluent.
With this disappointment, he has stopped sharing and chooses to insult them in a different language not known to them. This happens every day and both parties get into bad arguments. Considering both sides, which step shall you take to resolve the conflict and make it a favorable situation for both?
6. Nonverbal Gestures
Two of your classmates/colleagues recently worked on a project where their opinions clashed. From then, both do not talk with each other and disagree about even working together. However, the conflict turns into a silent zone of war with their nonverbal gestures toward each other.
If they cross each other’s path, they turn their heads or make faces to show disappointment towards the other. While there are no abusive words or language, their behavior is noticed by everyone else. What shall you do to resolve this silent yet deep conflict between them?
7. Social Interaction
You are getting late for urgent work and waiting at the supermarket for billing. You request the billing employee to let you go first due to an emergency. He agrees to it however, the man ahead of you starts using abusive language and communicates harshly.
Even after explaining the situation to him, he gets into a zone of conflict. How shall you still manage to make him understand without disrespecting him? In such cases, respect activities also allow you to win the situation smartly.
Two mega events are on the way and the teams are divided to conduct various competitions. For this, both teams have booked the auditorium. While one team has communicated this over email, the other one has booked through verbal communication with the auditorium in charge.
You are responsible for the smooth management of events and see a tight conflict between both teams. They argue, fight, and blame each other. In this case, how shall you handle the conflict and come to a solution?
Two teachers have been teaching the same subject by dividing the chapters. One of your classmates is impressed by the teaching method of one teacher. However, he goes and spreads rumors to other teachers that the other teacher is not teaching well.
Moreover, he indirectly compares the teaching between both while they are unaware of this. Both teachers discover this and get into a conflict. How would you solve this conflict and even assure the other teachers that everything is well?
10. Goal Setting
You were recently introduced to the concept of jobs in your high school. After this, teachers ask you to form a group and prepare your documents and resumes for the process. You all decide the steps as to how things should be done.
However, one of the group members goes off track and creates a group conflict with reference to the goals set. There is a continuous disturbance due to this. How shall you tackle this conflict and ensure that everyone follows the printable SMART goals decided on the first go?
Meaningful scenarios help high schoolers as well as adults in decoding the right way of dealing with them. At times, individuals might lose calm and take the wrong steps leading to major conflicts. In such cases, it is important to act with respect and thoughtfulness.
Different workplace scenarios and the above-mentioned scenarios are a perfect way to make individuals ready for resolving conflicts in a practically acceptable way. Take the help of these scenarios and if you come across a similar situation, think, act, and then react.